Microsoft Outlook rule creation failed

Issue: Can’t create “move to folder” rule within shared mailbox

Microsoft Outlook

The attempted operation failed. An object could not be found.

Shared mailbox rule error

Reason: Shared Mailbox pinned to outlook automatically due to delegations

Solution: Add Shared Mailbox manually

  1. In Outlook go to the File > Account settings

    outlook account settings
  2. Add Shared Mailbox with current user account credentials

    Add new account in outlook
  3. Done. Give some time to download mailbox and recreate the rule.

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